MIAMI (WSVN) - The Miami-Dade Tax Collector’s office has announced it will dedicate three service windows exclusively for driver’s license and motor vehicle transactions on Monday, with the aim to help put an end to long lines and short tempers at the office.
The historic event was marked with a ribbon-cutting ceremony at the Tax Collector’s office in Downtown Miami.
“Our goal is to streamline service, eliminate bureaucracy, and make government more accessible for the residents of Miami Dade,” said Miami-Dade Tax Collector Dariel Fernandez.
Miami-Dade residents have already begun taking advantage, as the new additions grant the office the capacity to serve at least 90 people daily.
Customers will be able to conduct most driver’s license transactions with the exception of driving tests.
“Vehicular registration, title transfers, hunting and fishing licenses, business tax receipts, property tax payments, and concealed weapons permits,” said Fernandez.
The hope is that the change helps prevent residents from lining up for hours. Some have even been seen camping out for hours overnight just to secure an appointment at the DMV.
This expansion is a key part of Fernandez’s ongoing efforts to improve Miami-Dade County residents’ DMV experience.
“This initiative is about more than just inconveniences,” said Miami-Dade Tax Collector Daniel Fernandez. “It’s about making the government work for the people. It’s about reducing wait times, improving accessibility, and ensuring that every resident of Miami-Dade County has the resources they need without unnecessary obstacles.”
On day one of the new windows’ implementation, some customers said it was a fast experience.
“It was really fast. I just came and they gave it to me and that was it. I can go. It took like two minutes,” said resident Daniela Quintero.
“It was really quick. I just got here and I got my stuff,” said resident Angel Rodriguez.
“I tried the DMV but it’s impossible,” said Ceci Ciroceti.
Other local agencies, like Florida Licensing on Wheels, set up shop in North Bay Village to bring convenience, accessibility and efficiency to residents in the area.
“This is a major step forward in bringing government services closer to the people,” said Fernandez.
Both walk-ins and appointments will be accepted at the new three windows.
Fernandez said he hopes to expand these services to all nine DMV offices across Miami-Dade.
The Broward County Tax Collector’s Office released a statement outlining their plans to follow Miami-Dade’s lead.
Copyright 2025 Sunbeam Television Corp. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.